privacy policy
Last updated: January 2026
overview
tio is committed to protecting your privacy. this policy explains what information we collect, how we use it, and your rights regarding your data.
information we collect
search queries
when you use tio, your search queries are sent to our AI provider to generate responses. we do not permanently store your search history.
store purchases
when you make a purchase, we collect:
- name and shipping address
- email address
- payment information (processed securely by Stripe)
this information is used solely to fulfill your order and is shared with our fulfillment partner (Printful) for shipping purposes.
automatically collected
like most websites, we may collect basic analytics data such as:
- IP address
- browser type
- pages visited
- time spent on site
how we use your information
- to provide and improve our service
- to process and fulfill store orders
- to send order confirmations and shipping updates
- to respond to customer inquiries
third-party services
we use the following third-party services:
- Stripe — payment processing
- Printful — order fulfillment and shipping
- Together AI — AI-powered search responses
each service has its own privacy policy governing how they handle your data.
data retention
we retain order information as required for accounting and legal purposes. you may request deletion of your data by contacting us.
cookies
tio uses minimal cookies necessary for the site to function. we do not use tracking cookies or sell your data to advertisers.
your rights
you have the right to:
- access the personal data we hold about you
- request correction of inaccurate data
- request deletion of your data
- opt out of marketing communications
children's privacy
tio is not intended for children under 13. we do not knowingly collect personal information from children.
changes to this policy
we may update this privacy policy from time to time. we will notify you of significant changes by posting a notice on our site.
contact
for privacy-related questions, contact us at privacy@tio.to